From Our Clients

Testimonials

What Our Clients Say…

We’re proud of our team and stand by the work we do. Take a look at just a few of our stellar Google reviews below, and contact us if you need immediate help.

Michael and Lyndsey
Michael and Lyndsey
1707828339
Andy and his team were great! He was able to get to our house shortly after contacting him. He assessed the damage and explained everything to us. Our floors and ceiling were soaked, but he was able to get them dry within a few days. The team then came out and repaired the remaining damage. Andy also worked with the insurance company to get the claim processed quickly! Thank you for making a stressful situation easier for us!!
Christopher Cook
Christopher Cook
1704891733
Over the years Andy and his Water Pro Team have handled multiple major water intrusion issues at multiple homes for me. It’s a service you hope to never need as a homeowner but is invaluable to have in an emergency. Each time Andy has stayed on top of things from start to finish and ensured a smooth and painless process. Couldn’t recommend him enough. Honest, trustworthy, and knowledgeable.
Lance Williams
Lance Williams
1699984694
Water Pro was great to work with, honest and extremely helpful from the start. Our upstairs bathroom and downstairs pantry looks as good as new!
Jessica Westby
Jessica Westby
1699570317
Andy is awesome! He came out the very next day and was professional, honest, and in my opinion went above and beyond. He was communicative in letting me know he would arrive. He was very thorough in his inspection and ultimately determined we did not need remediation at this time. I will certainly call him again when we have issues with water.
Dale McIntyre
Dale McIntyre
1697681719
I recently had the pleasure of working with Andy and his team at Water Pro for the painting of our house, and I couldn't be more satisfied with the results. From the outset, Andy promised professionalism and timeliness, and he certainly delivered on both fronts.What stood out to me was their attention to detail. Every corner, every edge, and every aspect of the painting project was handled with meticulous care. It's evident that the team takes pride in their work, ensuring that each phase of the project is executed to perfection.Moreover, they were punctual, starting on the promised date and completing the project in a very timely manner. In today's world where delays are often expected, Water Pro's punctuality was a breath of fresh air.If you're in the market for professional painting services that deliver outstanding results, look no further than Andy and the team at Water Pro. Highly recommended!
Isabel Gales
Isabel Gales
1697643695
Andy from Water Pro has been exceptional from day one. He's a true professional, always punctual, and even worked late when our disaster struck in the evening. Andy's continued support, assistance with insurance, and subcontractor hiring have been invaluable. I would wholeheartedly recommend Water Pro - 10/10
john burgess
john burgess
1695646158
My in-laws had water damage to their basement from a water heater that started to leak. The damage was pretty extensive and the insurance company recommended Water Pro Inc.Andy was very helpful as he walked us through how bad the damage was, what needed to be restored and replaced.Andy handled everything and we couldn't be happier with the outcome. We could always reach him if we had questions and he always kept up to date with the progress. Very professional and great to work with . Highly recommend! Thanks again Andy!
Christian Lodde
Christian Lodde
1695174327
I had an excellent experience working with Andy at Waterpro! He was fairly priced, and did excellent work. Most important to me was his excellent communication skills and understanding of the end to end process which helped alleviate my stress surrounding dealing with that process on top of everything else.
Ki Hyun Nam
Ki Hyun Nam
1692223295
Andy was excellent. He was friendly and professional. He patiently checked all the places that might cause the leaks and explained to me where it caused the leaks. Also, he suggested a solution to fix the problem.I highly recommend him to others.
Natacha J
Natacha J
1692156675
I would highly recommend this professional!
Bibi Franz
Bibi Franz
1691367174
Excellent service. Honest, on point, delivered with quality and on time. Would definitely use again when needed.
Rachel Grizzell
Rachel Grizzell
1691357449
Water Pro completed a mini-renovation I had in my master bathroom. Andy was very helpful in explaining the process and steps that I would need to take along the way. He was also very responsive and professional. On top of it all, he offers knowledgeable advice with the end goal of helping you save money on your project! If any other future projects arise, I will be calling Andy again. Thank you Andy and team!
fgbdrum
fgbdrum
1687475971
Andy is the absolute best. A complete professional and extremely honest. He will find your problem and provide advice how to resolve it. Because he really understands the trade, he knows when you really need his services - and when you don’t. (We’ve had him over for both!)
AJ P
AJ P
1680130380
After starting with another company, I found Andy and Water Pros. If you want the best don’t look any further. What you find in Water Pros is honest, great quality work. Simple put Andy delivers!!!
Nia Handy
Nia Handy
1679538718
Water Pro did an excellent job coming out and quickly assessing the water damage behind the walls of my garage and dining room. Super professional, responsive and transparent. My new build had some issues and I hadnt dealt with this kind of thing before. Andy and Gerry took great care of me and my family. They got us on the schedule quickly, were flexible with my family schedule while executing the needed updates and repairs efficiently and smoothly. No headaches at all! I would highly recommend Andy and his team, and would certainly use Water Pro services as a trusted advisor and SME when it comes to any kind of water damage issues! Thanks Andy!
John MacWillie
John MacWillie
1678232703
Water Pro is a first rate company and Andy is a great project manager who oversaw and resolved any issues we had with sub-contractors. He also applied his considerable experience to find solutions to some of our unique architectural requirements. I would retain Andy and his team for nearly any project. We are more than satisfied with the final results of our six month project. Not only did he meet our objectives but created even greater value than we had expected.
Danny Perry
Danny Perry
1677079191
Reliable, very professional and all team members were very nice and competent in their profession. Final walk through revealed beautiful workmanship. Most highly recommended!
w k
w k
1675895863
Andy was our savior after a pipe in our home froze and broke. He called me back immediately and did a fantastic job drying up what was damaged. He showed up when promised! He did an amazing job on the clean up, hauling the debris away and restoring our home back to normal. We definitely will call him again and recommend his services to friends and family.
K Reed
K Reed
1669676154
Andy and his crew did an excellent job putting my house back in order and helping to navigate the insurance process. Andy was very responsive and patient with my questions which I truly appreciate. He made a stressful situation better and I'm very glad we chose him.
Gregg Mervich
Gregg Mervich
1668528285
Basement flooded in the afternoon and Andy arrived early evening and set up everything to begin drying. Very honest and didn’t try to take advantage of the situation. Communicated about each step.
Tim Hill
Tim Hill
1666962482
Andy was completely professional from the beginning through the entire process. He educated me as he showed me what the water damageDid and all aspects of situation.His repair crews we excellent. As with any repairs made to your personal home it is always import to make it clear of expectations. They worked off a punch list to make sure all repairs were made to satisfaction.I would recommend Water Pro to anyone. Thank you Andy for your diligence to see everything through completion.
Phil Gambill
Phil Gambill
1662492709
Water Pro Inc. is a first class company. Andy came to my house and did a free assessment. He was timely, honest, knowledgeable, and extremely helpful in helping me figure out how to handle my situation. I would receommend Water Pro without hesitation.
Rebekah Goddard
Rebekah Goddard
1659462237
Andrew came out to assess our situation. He told us what we needed to do and went on his way. He was helpful and informative and because our problem was small and simple, we were able to solve the issue ourselves and he didn’t charge us for his advice/consultation. We will use this business in the future if ever the need arises.
peter lee
peter lee
1657320260
Andy the owner goes above and beyond. I called him and left a message about a leak in our house. He calls me back a few hours later and tells me he’d arrive in a couple hours, actually got here way earlier. Spends almost 3 hours looking for the source of the leak, talking us through his thinking process the whole time, and finally finds that an electrician had poked a hole through one of our pipes. Our previous plumber wasn’t able to figure that out and we had gone through the whole water mitigation and restoration process thinking our shower was the problem. Andy didn’t take any money, saying this was just a service call. But we will definitely be hiring him for restoration! Best contractor I’ve ever worked with. You can clearly see he just wants to help, even though we may have never hired him. 10 stars.
caleb cooper
caleb cooper
1653513398
Water Pro is excellent! Such great work! I thought I was going to need a major renovation but Water Pro gave me an honest assessment, properly diagnosed a minor repair that other companies had missed. They saved me thousands and the repair looks great! Great company!
Johnathan G.
Johnathan G.
1651687330
I was running ethernet cables through my attic for a security camera system. I had to drill a hole and put my weight on a piece of wood that appeared to be part of the framing. Apparently it was just a loose piece of wood that someone left flush to the frame so I fell straight through. Water Pro instructed me how to seal it up until they could come out and were out to my house within two weeks. They did a great job on the repair and had some of the most professional and courteous customer service I have ever dealt with.
Sally Ramey
Sally Ramey
1650075842
A hot water leak on my home's ground floor that went unnoticed for several days over the Christmas holidays left a small flood and extensive mold growth in my utility room, ground floor bonus room and extending into part of the ceiling beyond that. Andy and his crew came to the rescue, and now my first floor looks like new. He provided all the documentation my insurance company needed, and was very comprehensive in the work. I highly recommend his services.
Shana Stukalsky
Shana Stukalsky
1649721061
Excellent work remodeling bathroom and restoring kitchen following water damage. Kitchen looks exactly as it was before, and our bathroom remodel is beautiful! Andy is extremely responsive and continuously checked to make sure I was happy with the work. Highly recommend!!
Thomas K
Thomas K
1646700655
Very responsive. Took the time to educate me and provided advice on how to avoid unnecessary repair expenses.
Warner Burgess
Warner Burgess
1645901771
We discovered our upstairs bathroom leaked into out kitchen/living room early on a Saturday morning. I called Andy at 7:30 a.m. and he was at my house before noon to start the drying process. He has been very communicative throughout this entire process prompt and very professional. I highly recommend Water Pro and will definitely use them again if needed.
michael urbanik
michael urbanik
1645543870
Andy and his team are amazing. Everything was communicated early and often. The finished product is great and we would highly recommend using Water Pro
Reg P
Reg P
1644360712
In the past, our insurance company referred us to a company who claimed to “Serve” and be “Pro’s”. We were NOT happy. Fortunately, we found Andy Foray’s company, Water Pro. Andy is very helpful, reasonably priced, and provides money saving advice. He is thorough, knowledgeable and honest. If any of the follow up work is not within Andy’s scope, he will suggest a reliable contractor who can handle the work. I HIGHLY RECOMMEND Andy and Water Pro!!
Sally Walsh
Sally Walsh
1643304512
james thompson
james thompson
1642111211
Water Pro is the best. Work done very quickly after owner gave the estimate. Took calls all the time and repaired the damage to brand new condition. Thank you Andy. First classprofessional company
Daniel Pope
Daniel Pope
1641312757
Andy is fantastic! He has always been so helpful any time I’ve had a water issue. He is very thorough, knowledgeable and honest! I will always use him!
Kristine Quillian
Kristine Quillian
1639079994
Had a pipe burst flooding my finished basement. Andy came out immediately and while the plumbers were repairing the pipe , he moved furniture,storage items, the toilet,vanity and baseboards. He placed fans and dehumidifiers. These were rechecked and moved around over the next few days until the damp meter returned to normal. He gave me advice on dealing with the insurance company, and did a repair appraisal. As soon as the insurance company approved the claim, repairs were accomplished with dispatch and debris hauled off! Quickest and easiest job I’ve ever had done. Highly recommend!!!
Mike Gambarota
Mike Gambarota
1637696488
Andy was excellent and very professional, backed up his plan with action and cared about getting the job done well and timely. He was very responsive to questions. Hopefully you don’t need water clean up services but if you do you came to the right place.
Jay Ramage
Jay Ramage
1636650464
I had a water leak as I was trying to sale my house. Andy and his crew got out quickly and did the remediation and then the complete repairs of the hardwood floors, replaced ceiling tiles and flooring in basement and made my buyer very happy. They did an excellent job in a very short time. Great Co. I would highly recommend them.
Doc Wolfson
Doc Wolfson
1633280167
Update: We just used Andy and his crew again for a repair to some siding and paint. Same things said in my previous review. On a 1-10 scale? 10. Easy. His estimate included several charges that were not applicable and they found and removed them. Again, truly a pleasure.Previous review: Water Pro put several rooms in our house back together after a significant amount of damage from an AC leak. They were proficient at what they did, professional in all our interactions, and we couldn't be happier with the result.
curtis wade
curtis wade
1632937040
We have used this company twice in the past year and each time they have been quick to respond and start their work. I have years of construction experience and I recognize quality craftsmanship when I see it. I would and do recommend this company to anyone who needs any type of water damage, flooring, painting work!!
Nick Ebelhar
Nick Ebelhar
1632873360
Overall a great experience. Very easy to communicate with and went above and beyond on all facets of the job. Would highly recommend for any job.
Andrea Cox
Andrea Cox
1632448670
Water Pro, Inc. was great to work with. Andy was very informative, personable and professional. He pretty much lead us every step of the way with the claim process. We are very happy with the end result, which was better than what we started with!
Alex Henry
Alex Henry
1631656266
Ken Yamamoto
Ken Yamamoto
1631589828
We count ourselves incredibly lucky to have found Andrew Foray of Water Pro on the heels of working with a different contractor who had deceitfully tried to intimidate us to sign off on a lot of unnecessary, expensive work in our bathroom. Remember... if your gut senses a contractor is less than trustworthy or worse, know that you can walk away and find someone else. Meeting Andrew restored our faith in how there are decent, upstanding contractors out there. And after working with him, we believe that Water Pro has got to be the best among them all.Unnerved and in a desperate situation, we reached out to Andrew for a second opinion. He kindly came by to examine the damage and gave us a thorough, well-thought-out, and honest assessment. Like with many other reviews posted here, a common theme is integrity and good character when it comes to everything Andrew and Water Pro do.He patiently and carefully explained his level-headed professional judgment of what needed to be done and answered all of our questions with apparent knowledge, experience, and genuine concern for our best interest. He showed us kindness, goodwill, and reassurance. He was a godsend particularly after the stress and discord working with the other contractor. Andrew is very good-natured and someone you can fully trust to take care of you with excellent workmanship for remarkably fair and transparent pricing.To access a leaking bathtub faucet for repair, we asked him to carefully remove a single tile without breaking it so that we won’t need to replace the tile in the entire bathroom—something that isn’t easy to do. He cautiously took his time to do it and then installed it back afterward perfectly. His team did a fantastic job patching up drywall and painting both the bathroom wall and the water-damaged ceiling below.Andrew made sure to thoroughly inspect everything at the end and noticed some cracking in the ceiling drywall from a previous, non-related issue. Since he said it was easy to repair, Water Pro graciously stopped by again on a later day to do that for no extra charge. We doubt that other contractors would have been so good-hearted and charitable enough to do that. Now our ceiling, as well as our bathroom, look beautiful and even better than it did before.This extra act of kindness reveals much about his compassion and character, speaking not only to his rare generosity but also a desire and assiduousness to do every task well and leave no flaw or blemish behind.Andrew and Water Pro are truly exceptional, and we can't say enough good things or express how much we appreciated them. We recommend them wholeheartedly and would hire them again without hesitation. Our heartfelt thanks, Andrew and Water Pro, for taking such good care of us!
Antonio Laracuente
Antonio Laracuente
1631531503
Excellent response and professional work. Had water damage from upstairs. Came in and evaluated and made proper repairs. Very communicative
Brian Johnston
Brian Johnston
1630026806
Cristi Holcombe
Cristi Holcombe
1628883781
It was wonderful to work with WaterPro when our basement flooded last month. Not only was he fast with our clean up but he was extremely responsive and thorough. He even worked with us on some additional areas that needed to be repaired on our exterior to prevent water damage. His workmanship quality was great and we didn't have any follow up that needed to be done once he left. He made sure to protect our existing undamaged area and furnishings within very well.I work within the home building industry and am used to working with contractors and tradesmen on a daily basis. Andy was as professional as they come and did an outstanding job. I would DEFINITELY hire Andy and WaterPro again as well as refer him to clients and friends.
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