Water Damage Repair: Fast, Reliable, and Affordable Service

Water damage happens unexpectedly and can quickly worsen if not addressed immediately. Here are the crucial steps to follow if your property floods or suffers water damage:

1. Stop the Water at its Source

Unless the flooding is due to a natural disaster, locate and shut off the main water valve to halt any ongoing water intrusion. It’s wise to familiarize yourself with this location before emergencies strike.

2. Turn Off the Electricity Safely

Once you’ve stopped the water, turn off all electrical systems in affected areas—but never walk through standing water to reach a fuse box. If access isn’t safe, call a licensed electrician for help.

3. Evacuate and Ensure Safety

If the situation involves a burst pipe, sewage backup, or dangerous flooding, evacuate everyone (including pets) to a dry, safe location. During natural disasters, follow authorities’ guidance for shelter and relocation. Always prioritize health and safety over property.

4. Call for Assistance

After ensuring everyone’s well-being:

• Call 911 for medical emergencies.
• Renters: Contact your landlord immediately to report the damage.
• Homeowners: Call your insurance provider to start the claims process and confirm if you need to wait for an adjuster before beginning cleanup.
• Contact Water Pro for immediate, expert water damage repair and restoration.

5. Document Everything

Before beginning any cleanup:

• Photograph and video all damage for your insurance claim.
• Wear protective gear (waders, waterproof boots) to avoid exposure to contaminants.

6. Begin the Cleanup Process

• Remove standing water using pumps, wet/dry vacuums, or buckets.
• Remove soaked materials (carpets, furniture, drywall) to prevent mold.
• Use fans, dehumidifiers, and open windows (weather permitting) to dry the area.
• Clean and disinfect all surfaces to prevent bacteria and mold.

7. Prevent Mold Damage

Dry all affected spaces as thoroughly and quickly as possible. Treat vulnerable areas with a strong cleaner such as a bleach solution. 

After a water emergency, it’s important to consider issues of mold damage.  Mold begins to grow within 72 hours of a flood. Learn more with “How do I know if I have mold damage?” https://www.waterpro-inc.com/how-do-i-know-if-i-have-mold/

How Do I Know If I Have Mold?

At Water Pro, our proven water damage repair process includes:

• Rapid Response: Our team arrives quickly, assesses the situation, and begins mitigation immediately.
• Thorough Assessment & Moisture Detection: We use professional tools to locate hidden damage.
• Water Extraction & Structural Drying: Industrial-grade pumps and air movers remove water and moisture.
• Cleaning, Sanitization, & Odor Removal: We disinfect all surfaces and treat for mold/prevent future growth.
• Full Restoration: Damaged structures and contents are repaired or replaced using quality materials and expert craftsmanship.
• Insurance Claim Assistance: We handle all necessary documentation and work directly with your insurer to minimize your out-of-pocket costs.

We are Ready to Assist You 24/7

Time is critical when you have flooding in your home or office. You not only want to prevent further damage, but you need to get your life and those of your loved ones back to normal as soon as possible. You’ll receive a quick, accurate assessment of the situation and fast water cleanup action to extract and repair the damage without delay.

Frequently Asked Questions About Water Damage Restoration

Water Damage & Emergency Response

What should I do first if my house floods?

If your home floods, act fast. First, turn off electricity (if it’s safe), stop the water source, and call Water Pro Restoration for immediate response. Our team provides 24/7 emergency water removal throughout North Georgia to prevent mold and structural damage.​

How quickly can Water Pro respond to water emergencies?

Our certified technicians are available 24 hours a day, 7 days a week. Once you call, a crew is dispatched right away to assess damage and begin water extraction.​

What types of emergencies does Water Pro handle?

Water Pro specializes in cleanup after burst pipes, flooded basements, appliance leaks, sewage backups, and storm damage. No job is too large or small.​

Insurance & Cost

Does Water Pro work with my insurance company?

Yes. We bill your insurance directly and assist with documentation and communication to make your claim as smooth and stress-free as possible.​

Is a water damage inspection free?

Yes. We provide free on-site inspections and estimates, so you’ll understand the full scope of your restoration costs before any work begins.​

How much does water damage restoration cost?

Costs depend on the extent of water intrusion, affected materials, and drying time. Most homeowners pay part or all of the cost through insurance coverage.​

Restoration & Drying Process

How long does water damage restoration take?

In most cases, drying takes 1–3 days, but full restoration may take longer depending on structural repairs needed.​

What equipment is used for drying?

We use industrial-grade dehumidifiers, air movers, moisture meters, and thermal imaging cameras to ensure all hidden moisture is detected and removed.​

Can I stay in my home during the restoration process?

Depending on safety and moisture levels, you may be able to remain at home. We’ll evaluate any health risks, including electrical or mold hazards, before you decide.​

Mold, Sewage & Contamination

What if mold develops after a water leak?

Our licensed mold remediation specialists will test, remove, and treat contaminated areas to stop mold growth and prevent recurrence.​

Is sewage cleanup safe to handle myself?

No. Sewage contains dangerous contaminants that require professional cleanup. Our technicians use protective equipment and disinfectants to ensure safety and sanitation.​

About Water Pro Restoration

How long has Water Pro been in business?

Water Pro has served Atlanta and North Georgia since 2003, providing expert water removal, drying, and reconstruction for homeowners and businesses.​

Is Water Pro locally owned and operated?

Yes. Owner and general contractor Andrew Foray personally oversees each project to ensure top-quality workmanship and customer satisfaction.​

Why choose Water Pro Restoration?

We offer owner-led service, 20+ years of experience, direct insurance billing, and round-the-clock emergency response, making us one of Atlanta’s most trusted restoration teams.

Our Service Area

We have many happy customers all around Atlanta, including cities like Acworth, Alpharetta, Ansley Park, Athens, Auburn, Austell, Berkeley Lake, Braselton, Buford, Cumming, Dacula, Decatur, Duluth, Dunwoody, Flowery Branch, Grayson, Johns Creek, Kennesaw, Lawrenceville, Lilburn, Loganville, Marietta, Milton, Monroe, Norcross, Peachtree Corners, Roswell, Sandy Springs, Smyrna, Snellville, Sugar Hill, Suwanee, Tucker, Winder, and more. If you need reliable water damage restoration, contact Water Pro today for fast, professional service.