Rebuild / Remodel in the Metro areas

It's not just your house, it's your home

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Licensed General Contractor for your home rebuild or remodel

At Water Pro Inc., it is our goal is to quickly repair and restore your home with the least amount of inconvenience to you. Disruption is unsettling, and you likely have many questions about what to expect in the days ahead. Reviewing the information below should address many of your concerns, but please feel free to contact us any time if you have additional questions. We are committed to your comfort and satisfaction every step of the way.

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What you can expect when you work with Water Pro

Communication

One of our staff will keep you informed on job progress and work schedule on an ongoing basis. Please let your associate know the best way to contact you while work is in progress.

Cost Estimate

Due to the nature of emergency mitigation work, an estimate is sometimes not provided until the drying process is complete or near completion. We will prepare a detailed estimate outlining the work completed or that will be completed at your property, and our associate will be available to review the estimate with you. To help facilitate your claim, a copy of the estimate will be sent directly to your insurance company and adjuster for their review. Please contact our office if you have any questions about your estimate or the work being performed.

Payments

In most cases your insurance company will pay us directly for our work. If your name is included on the insurance check, you will be asked to endorse this check over to Water Pro Inc. when the work is complete and you are satisfied with the outcome. In some cases your mortgage company may also be included on the insurance check. If so, your assistance will be required in the process of getting an endorsement from your mortgage company. You may be responsible for paying a deductible, which in most cases will be due to us at the time work is started.

Scheduling

A member of our team is responsible for tracking the timely completion of your project. Drying procedures are documented to ensure proper monitoring and thorough dryness. Once the drying work is complete, some reconstruction work may be necessary. Normally this work will start within 10 days after your estimate is approved. There may be days in which no work will be done at your home due to material or trades scheduling. However, we will make every effort to minimize delays and inconvenience.

Preparation

Before work starts we suggest that you remove all valuables and sentimental items from work areas. Our crews will remove or protect all contents remaining in work areas. We ask that you communicate your concerns about any items to our staff at the time work starts.

Drying Prepartion

Proper techniques used in water damage restoration are a balance between water extraction, dehumidification, air movement and temperature control. We will be using state of the art equipment throughout the process. It is important that all equipment be left operating until our technicians have determined that it is no longer necessary. It is also essential that we monitor the progress on a daily basis and we apologize for any inconvenience this may cause. Our staff will be happy to answer any questions you may have throughout the process.

Job Conclusion

At the completion of your project we will ask that you sign a completion certificate. This authorizes your insurance company to release any remaining funds to us and also activates the Water Pro Inc. Warranty. Our staff will be available to review your completed project with you.

What Our Clients Say...

Michael and L.Michael and L. ★★★★★ Andy and his team were great! He was able to get to our house shortly after contacting him. He assessed the damage and explained everything to us. Our floors and ceiling were soaked, but he was able to get them dry within a few days. The team then came out and repaired the remaining damage. Andy also worked with the insurance company to get the claim processed quickly! Thank you for making a stressful situation easier for us!!Christopher C.Christopher C. ★★★★★ Over the years Andy and his Water Pro Team have handled multiple major water intrusion issues at multiple homes for me. It’s a service you hope to never need as a homeowner but is invaluable to have in an emergency. Each time Andy has stayed on top of things from start to finish and ensured a smooth and painless process. Couldn’t recommend him enough. Honest, trustworthy, and knowledgeable.Lance W.Lance W. ★★★★★ Water Pro was great to work with, honest and extremely helpful from the start. Our upstairs bathroom and downstairs pantry looks as good as new!Jessica W.Jessica W. ★★★★★ Andy is awesome! He came out the very next day and was professional, honest, and in my opinion went above and beyond. He was communicative in letting me know he would arrive. He was very thorough in his inspection and ultimately determined we did not need remediation at this time. I will certainly call him again when we have issues with water.Dale M.Dale M. ★★★★★ I recently had the pleasure of working with Andy and his team at Water Pro for the painting of our house, and I couldn't be more satisfied with the results. From the outset, Andy promised professionalism and timeliness, and he certainly delivered on both fronts.What stood out to me was their attention to detail. Every corner, every edge, and every aspect of the painting project was handled with meticulous care. It's evident that the team takes pride in their work, ensuring that each phase of the project is executed to perfection.Moreover, they were punctual, starting on the promised date and completing the project in a very timely manner. In today's world where delays are often expected, Water Pro's punctuality was a breath of fresh air.If you're in the market for professional painting services that deliver outstanding results, look no further than Andy and the team at Water Pro. Highly recommended!Isabel G.Isabel G. ★★★★★ Andy from Water Pro has been exceptional from day one. He's a true professional, always punctual, and even worked late when our disaster struck in the evening. Andy's continued support, assistance with insurance, and subcontractor hiring have been invaluable. I would wholeheartedly recommend Water Pro - 10/10john B.john B. ★★★★★ My in-laws had water damage to their basement from a water heater that started to leak. The damage was pretty extensive and the insurance company recommended Water Pro Inc.Andy was very helpful as he walked us through how bad the damage was, what needed to be restored and replaced.Andy handled everything and we couldn't be happier with the outcome. We could always reach him if we had questions and he always kept up to date with the progress. Very professional and great to work with . Highly recommend! Thanks again Andy!Christian L.Christian L. ★★★★★ I had an excellent experience working with Andy at Waterpro! He was fairly priced, and did excellent work. Most important to me was his excellent communication skills and understanding of the end to end process which helped alleviate my stress surrounding dealing with that process on top of everything else.Ki Hyun N.Ki Hyun N. ★★★★★ Andy was excellent. He was friendly and professional. He patiently checked all the places that might cause the leaks and explained to me where it caused the leaks. Also, he suggested a solution to fix the problem.I highly recommend him to others.Natacha JNatacha J ★★★★★ I would highly recommend this professional!js_loader

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