Expert 24/7 Water Damage Restoration in Decatur GA

What Our Clients Say...

john B. ★★★★★ My in-laws had water damage to their basement from a water heater that started to leak. The damage was pretty extensive and the insurance company recommended Water Pro Inc.Andy was very helpful as he walked us through how bad the damage was, what needed to be restored and replaced.Andy handled everything and we couldn't be happier with the outcome. We could always reach him if we had questions and he always kept up to date with the progress. Very professional and great to work with . Highly recommend! Thanks again Andy!Christian L. ★★★★★ I had an excellent experience working with Andy at Waterpro! He was fairly priced, and did excellent work. Most important to me was his excellent communication skills and understanding of the end to end process which helped alleviate my stress surrounding dealing with that process on top of everything else.Ki Hyun N. ★★★★★ Andy was excellent. He was friendly and professional. He patiently checked all the places that might cause the leaks and explained to me where it caused the leaks. Also, he suggested a solution to fix the problem.I highly recommend him to others.Natacha J ★★★★★ I would highly recommend this professional!Bibi F. ★★★★★ Excellent service. Honest, on point, delivered with quality and on time. Would definitely use again when needed.Rachel G. ★★★★★ Water Pro completed a mini-renovation I had in my master bathroom. Andy was very helpful in explaining the process and steps that I would need to take along the way. He was also very responsive and professional. On top of it all, he offers knowledgeable advice with the end goal of helping you save money on your project! If any other future projects arise, I will be calling Andy again. Thank you Andy and team!fgbdrum ★★★★★ Andy is the absolute best. A complete professional and extremely honest. He will find your problem and provide advice how to resolve it. Because he really understands the trade, he knows when you really need his services - and when you don’t. (We’ve had him over for both!)AJ P ★★★★★ After starting with another company, I found Andy and Water Pros. If you want the best don’t look any further. What you find in Water Pros is honest, great quality work. Simple put Andy delivers!!!Nia H. ★★★★★ Water Pro did an excellent job coming out and quickly assessing the water damage behind the walls of my garage and dining room. Super professional, responsive and transparent. My new build had some issues and I hadnt dealt with this kind of thing before. Andy and Gerry took great care of me and my family. They got us on the schedule quickly, were flexible with my family schedule while executing the needed updates and repairs efficiently and smoothly. No headaches at all! I would highly recommend Andy and his team, and would certainly use Water Pro services as a trusted advisor and SME when it comes to any kind of water damage issues! Thanks Andy!John M. ★★★★★ Water Pro is a first rate company and Andy is a great project manager who oversaw and resolved any issues we had with sub-contractors. He also applied his considerable experience to find solutions to some of our unique architectural requirements. I would retain Andy and his team for nearly any project. We are more than satisfied with the final results of our six month project. Not only did he meet our objectives but created even greater value than we had expected.Danny P. ★★★★★ Reliable, very professional and all team members were very nice and competent in their profession. Final walk through revealed beautiful workmanship. Most highly recommended!w k ★★★★★ Andy was our savior after a pipe in our home froze and broke. He called me back immediately and did a fantastic job drying up what was damaged. He showed up when promised! He did an amazing job on the clean up, hauling the debris away and restoring our home back to normal. We definitely will call him again and recommend his services to friends and family.K R. ★★★★★ Andy and his crew did an excellent job putting my house back in order and helping to navigate the insurance process. Andy was very responsive and patient with my questions which I truly appreciate. He made a stressful situation better and I'm very glad we chose him.Gregg M. ★★★★★ Basement flooded in the afternoon and Andy arrived early evening and set up everything to begin drying. Very honest and didn’t try to take advantage of the situation. Communicated about each step.Tim H. ★★★★★ Andy was completely professional from the beginning through the entire process. He educated me as he showed me what the water damageDid and all aspects of situation.His repair crews we excellent. As with any repairs made to your personal home it is always import to make it clear of expectations. They worked off a punch list to make sure all repairs were made to satisfaction.I would recommend Water Pro to anyone. Thank you Andy for your diligence to see everything through completion.Phil G. ★★★★★ Water Pro Inc. is a first class company. Andy came to my house and did a free assessment. He was timely, honest, knowledgeable, and extremely helpful in helping me figure out how to handle my situation. I would receommend Water Pro without hesitation.Rebekah G. ★★★★★ Andrew came out to assess our situation. He told us what we needed to do and went on his way. He was helpful and informative and because our problem was small and simple, we were able to solve the issue ourselves and he didn’t charge us for his advice/consultation. We will use this business in the future if ever the need arises.peter L. ★★★★★ Andy the owner goes above and beyond. I called him and left a message about a leak in our house. He calls me back a few hours later and tells me he’d arrive in a couple hours, actually got here way earlier. Spends almost 3 hours looking for the source of the leak, talking us through his thinking process the whole time, and finally finds that an electrician had poked a hole through one of our pipes. Our previous plumber wasn’t able to figure that out and we had gone through the whole water mitigation and restoration process thinking our shower was the problem. Andy didn’t take any money, saying this was just a service call. But we will definitely be hiring him for restoration! Best contractor I’ve ever worked with. You can clearly see he just wants to help, even though we may have never hired him. 10 stars.caleb C. ★★★★★ Water Pro is excellent! Such great work! I thought I was going to need a major renovation but Water Pro gave me an honest assessment, properly diagnosed a minor repair that other companies had missed. They saved me thousands and the repair looks great! Great company!Johnathan G. ★★★★★ I was running ethernet cables through my attic for a security camera system. I had to drill a hole and put my weight on a piece of wood that appeared to be part of the framing. Apparently it was just a loose piece of wood that someone left flush to the frame so I fell straight through. Water Pro instructed me how to seal it up until they could come out and were out to my house within two weeks. They did a great job on the repair and had some of the most professional and courteous customer service I have ever dealt with.Sally R. ★★★★★ A hot water leak on my home's ground floor that went unnoticed for several days over the Christmas holidays left a small flood and extensive mold growth in my utility room, ground floor bonus room and extending into part of the ceiling beyond that. Andy and his crew came to the rescue, and now my first floor looks like new. He provided all the documentation my insurance company needed, and was very comprehensive in the work. I highly recommend his services.Shana S. ★★★★★ Excellent work remodeling bathroom and restoring kitchen following water damage. Kitchen looks exactly as it was before, and our bathroom remodel is beautiful! Andy is extremely responsive and continuously checked to make sure I was happy with the work. Highly recommend!!Thomas K ★★★★★ Very responsive. Took the time to educate me and provided advice on how to avoid unnecessary repair expenses.Warner B. ★★★★★ We discovered our upstairs bathroom leaked into out kitchen/living room early on a Saturday morning. I called Andy at 7:30 a.m. and he was at my house before noon to start the drying process. He has been very communicative throughout this entire process prompt and very professional. I highly recommend Water Pro and will definitely use them again if needed.Jez D. ★★★★★ Andy was super helpful in assessing our needs and not trying to sell us anything we didn't need. I feel so much better after having him come inspect our home after we had a plumbing leak. He took the time to explain everything and he made me feel like he was giving advice to a friend. If I need any serious work done in the future, I would call him in a heartbeat.